Hi Janet, thank you for sharing your thoughts with us. We’re so glad to hear the cruise was a fantastic experience for you and that it checked off a bucket-list destination! Alaska is like that for many people! Cruises operate a little differently from our land tours since everyone is spread out across the ship with their own dining times, activities, and schedules. Aside from our first day boarding together and our disembarkation day, our travelers often choose how much or how little they connect with the guide during the voyage. Our guides do their best to be available for questions and conversation, and we’re sorry to hear you felt there could have been more communication in your case. We will certainly discuss this with our guides and look at ways we can improve. We truly value your feedback and will use it to continue improving our guest experience on future cruises. We hope to welcome you on another tour soon!

Thank you Ms. Ruth so much for traveling with us and for sharing your thoughts! We're glad to hear you had a good trip and really appreciate your feedback. We do our best to balance location, comfort, and accessibility when selecting hotels, but your note about wanting more nearby options for free afternoons is a great point and something we'll absolutely take into account as we plan future itineraries. Thanks again for being part of this journey with us!